About Welfog
Welfog is an eCommerce platform that connects customers with products while helping suppliers manage selling operations in a consistent, scalable way.
Built for shoppers
On welfog.com, the focus is discovery, comparison, and a checkout experience that feels straightforward.
Clear product pages reduce confusion and help customers purchase the right item the first time.
Built for suppliers
On supplier.welfog.com, the focus is operational control: catalog, pricing, stock, and order handling.
Structured workflows help sellers stay consistent as order volume and catalog size grow.
A simple principle
When product data is consistent and order processes are predictable, the marketplace becomes easier to use and easier to scale.
That is why Welfog emphasizes structured attributes, clean status updates, and clear roles for customer and supplier experiences.
Shopping on welfog.com
The main website is designed for customers who want fast browsing, helpful comparisons, and confidence at checkout.
Discovery and search
Shopping begins with search and categories. Filters help narrow choices by price, availability, brand, and key attributes.
The goal is simple: help customers reach the right product faster, without scrolling endlessly.
Clear product pages
Strong listings make buying easier. Customers typically look for images, specifications, variants, and clear pricing.
When details are consistent, comparisons become easier and post-purchase confusion goes down.
A checkout that respects attention
Checkout should be clean and predictable. Customers want to see totals, shipping info, and confirmation without surprises.
After checkout, order updates help customers track progress from confirmation to delivery.
Offers & value
Welfog offers are designed to be understandable and practical, so customers know exactly what they are getting.
Seasonal campaigns
Limited-time discounts during seasonal moments and special events.
Clear labels and transparent pricing make offers easy to understand.
Bundles and combos
Value-focused combinations that reduce per-item cost for common needs.
A simple way to save without hunting for multiple coupons.
Category offers
Deals targeted to specific categories so customers can shop smarter.
Useful when customers are comparing multiple items in one segment.
Why clarity matters
Offers work best when they are transparent. Customers should be able to understand eligibility and savings at a glance.
Suppliers also benefit when promotions are structured, because it reduces confusion and support requests.
Supplier portal (supplier.welfog.com)
The supplier portal is the operational side of Welfog—built for sellers who want a professional control center.
Catalog management
Add products, update existing listings, manage variants, and keep specifications consistent across the catalog.
Structured attributes help listings appear correctly for search and filters on the customer site.
Inventory and pricing
Keep stock updated so customers see real availability. Maintain pricing updates without delays.
Accurate inventory reduces cancellations and improves customer trust over time.
Order workflow (daily operations)
- Review: monitor incoming orders and confirm what can be fulfilled on time.
- Prepare: pack accurately with correct variants, quantities, and labeling.
- Update: keep order statuses current so customers stay informed.
- Improve: use trends and insights to refine listings, pricing, and stock planning.
Order lifecycle (end-to-end)
Welfog is designed so customer actions and supplier operations stay aligned—clear steps, clear expectations, and clear updates.
Step 1
Discovery
Customers find products through search, categories, and filters. Clear listings reduce hesitation.
Step 2
Checkout and confirmation
Transparent totals and a clear confirmation moment help customers feel confident after paying.
Step 3
Supplier fulfillment
Suppliers prepare the correct product variants and update order statuses as the package moves forward.
Step 4
Delivery updates and after-sales
Customers track progress until delivery. After delivery, support flows help address questions or issues.
Supplier onboarding (premium checklist)
A strong start comes from a simple routine: accurate listings, reliable stock, and fast, consistent order handling.
Listing quality basics
- Use clear titles and avoid confusing abbreviations.
- Add high-quality images that match the exact variant sold.
- Write specifications customers actually compare (size, material, compatibility, pack count).
- Explain what’s included in the box so expectations stay aligned.
Operational readiness
- Check new orders frequently during business hours.
- Pack accurately and keep SKU/variant mapping consistent.
- Update statuses on time to reduce customer support tickets.
- Keep inventory synced—stock accuracy builds long-term trust.
Why this matters
Better listings reduce returns. Better operations reduce cancellations. Together they improve customer satisfaction and repeat purchases.
Over time, these fundamentals help suppliers grow reliably on the marketplace—without needing complicated processes.
Quality, trust, and support
Trust is the result of many small details done consistently: accurate data, predictable statuses, and clear communication.
Accuracy
Truthful specs, correct variants, and consistent images reduce surprises.
Customers buy faster when product information feels reliable.
Predictability
Clear order statuses make it easy to understand what’s happening next.
Suppliers stay organized when operational steps are repeatable.
Resolution
Support workflows help address questions, returns, and replacements.
Clear policies reduce friction for both customers and sellers.
FAQ
Where should customers go to shop?
Customers can browse products, explore offers, and place orders on welfog.com.
The site is designed around clear discovery and a smooth checkout experience.
Where should suppliers manage products and orders?
Suppliers should use supplier.welfog.com for catalog, pricing, inventory updates, and order processing.
Keeping data and statuses updated helps customers trust the marketplace.
What is the core focus of Welfog?
Welfog focuses on structured commerce: consistent product attributes, understandable offers, and predictable order workflows.
This improves the experience for shoppers and helps suppliers operate efficiently as they scale.
Explore the Welfog ecosystem
Shop on the main site or manage selling operations in the supplier portal. Welfog is designed to support both sides of commerce with clarity and speed.